KPAC CLM Recipes

The main CLM Reference Pages

2025 CLM Poster [here]
2022-2025 CLM Data and Summary Findings [here]
2021-2023 CLM Knowledge Products Download Page [eLibrary here]

2023 CLM Main Page [here]

The CLM Recipe Pages

CLM 1&2 Recipe - National Response Center
CLM 3 Recipe - Facility Exit Interviews
CLM 4 Recipe - Community Forums
CLM 5 Recipe - Facility Observations (Mystery Client)

The CLM Process and Results Documentation Reports

2023 CLM Documentation Report, June 2023 (Main Report, 45 pages) [pdf]

2023 CLM Documentation Report, June 2023 (Annexes, 18 pages) [pdf]

2023 CLM Documentation Presentation, June 2023 (Powerpoint, 63 slides) [pdf]

2023 CLM Knowledge Products - Annotated Bibliography, June 2023 (28 pages) [pdf]

General findings from all CLM platforms

National Response Center and Whatsapp Groups
1,906 Clients, Jan 2023 - Jun 2025

(619 Clients, Jan-Dec 2023 | 873 Clients , Jan-Dec 2024 | 414 Clients, Jan-Jun 2025)

Facility Exit Interviews
1,454 Respondents, 7 Rounds, Jun 2022 - Jun 2025
(846 Respondents, Jun-Sep 2022 | 279 Respondents, Jun-Sep 2023 | 209 Respondents, Aug 2024| 119 Respondents, Jun 2025)

Community Forums
(240 Participants, 8 Rounds, Jul 2022 - Jun 2025)

(87 Participants, Jun 2022 | 78 Participants, Jun-Sep 2023 | 41 Participants, Sep-Nov 2024| 34 Participants, Jun 2025)

Facility Observations through Mystery Clients
24 Facilities, 98 Observations, May 2023 - Jun 2025

(16 NCD Facilities, 90 observations, 3 Rounds, May, Aug, Oct 2023 | 8 EHP Facilities, 8 Observations, 1 Round, Jun 2025)

PARTNERS
This effort is supported through funding and technical support from the 
Joint U.N. Programme for HIV/AIDS (UNAIDS),
U.S. Agency for International Development (USAID),
Australian Department of Foreign Affairs (DFAT), and
Global Fund to Fight AIDS, Tuberculosis, and Malaria (GFATM) 

in collaboration with the
National Department of Health (NDoH) and
Provincial Health Authorities (PHA).