Community-led Monitoring

Papua New Guinea

Key population communities in PNG leading, monitoring, and empowering the community to improve the coverage and quality of HIV and other services for the community.

VISIT
www.kpacpng.org

PARTNERS
This effort is supported through funding and technical support from the
Joint U.N. Programme for HIV/AIDS (UNAIDS),
U.S. Agency for International Development (USAID),
Australian Department of Foreign Affairs (DFAT), and
Global Fund to Fight AIDS, Tuberculosis, and Malaria (GFATM)

in collaboration with the
National Department of Health (NDoH) and
Provincial Health Authorities (PHA).

2023 CLM objectives and Activities - NCD, EHP, Morobe

Objective 1:
Coordinate, strengthen, and manage the CLM mechanism in the NCD, Morobe and Eastern Highlands Provinces [1.1. Coordination: Engage stakeholders and government partners in the implementation of, and accountability for, CLM quality-improvement recommendations; 1.2. Management: Support and maintain the CLM team, ensuring mechanisms, activities, and implementers are funded to carry out plans and service quality improvements, especially as these benefit key populations. ]

Objective 2:
Conduct capacity-building and training for KPAC Community Champions (community monitors) to implement CLM. [2.1. Capacity-building training and development for a cadre of CLM data collectors (Community Champions)]

Objective 3:
Support KPAC Community Champions (community monitors) to collect and analyze qualitative and quantitative data from communities. [3.1. Data collection and analysis: Collect and analyze CLM data, and translate insights into actionable recommendations to increase the quality of service provision]

Objective 4:
Guide advocacy with national and provincial leaders for the improvement of HIV services. [4.1. Advocacy and action planning: Engage government partners and local stakeholders in line with the advocacy plan, and build capacity to communicate demands for change; 4.2. Monitoring and accountability: Monitor improvements in the quality of HIV services to reach targets set by community stakeholders, including CSOs and organizations of people living with HIV and key populations.]

CLM PARTNERS in PNG

This effort is supported through funding and technical support from the

Joint U.N. Programme for HIV/AIDS (UNAIDS)
U.S. Agency for International Development (USAID)
Australian Department of Foreign Affairs (DFAT)
Global Fund to Fight AIDS, Tuberculosis, and Malaria (GFATM) with the World Vision International, PNG (WVI) and its different sub-recipients APNG, HWW, BI, and ADRA.

in collaboration with the

National Department of Health (NDoH)
Provincial Health Authorities (PHA).

What do we measure

Preliminary results of CLM 3 - Facility Exit Interviews (Round 1 - June 2022) - download HERE

Feedback to NCD Clinics 2023

Feedback Session with NCD Clinics as of 2023.02.15 [ppt]

feedback loop

The NCD Provincial Health Authority (NCDPHA) awarding the CLM Scorecard (Top 5) to Heduru Clinic's Head Clinician, Sr Ragagelo Opina, last 22 August 2022.

Same day (immediate)

Face to face verbal feedback to the facility clinicians and staff - on indicators with scores that were low (unsatisfactory) - long waiting time, fees paid, no complaint mechanism, lack of thorough information on the services or referral pathways

Same month

Face-to-face KPAC and community forums - validating CLM findings
Face to face sensitization workshop to clinicians and facility staff- on improving friendliness and quality of specific services

Within 3 months

Face-to-face feedback to individual facilities
NCD-wide dissemination workshop to clinicians and facility staff
Feedback to national platforms - monthly HIV TWG meetings, quarterly CCM meetings, regular GF-PR-SR monitoring meetings
Engagement of Traditional Media (TV, Radio, News) and Social Media coverage - communication and advocacy messages for the key populations and community member (demand awareness and raising) and to duty bearers (policy makers esp NDOH, provincial officials, and facility decision makers).

the CLM e-Library (knowledge products)

You can access knowledge products, tools, documents, and updates from here: https://www.kpacpng.org/elibrary

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