CLM Experience OPERATOR - National Response Center (NRC
The Experience of a CLM NRC Operator
Kila Yamo
Hetura Network
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SELECTION OF MONITORS
SELECTION OF MONITORS
Selection were done among the KP network of KPAC
Attendance to CLM training
Attendance to CLM training
Joined 2 days of training which included orientation on the use of the data collections form (interview), tips on conducting good interviews, and also simulated interview scenarios (practice drills).
DAta Collection - Interviewing KPs
DAta Collection - Interviewing KPs
data cleaning and processing
data cleaning and processing
Working with FAcilities before and during CLM
Working with FAcilities before and during CLM
feedback of CLM results to facilities
feedback of CLM results to facilities
KEY LEARNINGS - before CLM versus being a CLM Monitor
KEY LEARNINGS - before CLM versus being a CLM Monitor
Feelings
Knowledge
Skills
challenges
challenges
success stories
success stories
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